Home Buying With An Expert



How a UCCU home buying expert helped George West of North Carolina buy a home without the stress.

George West was ready to come home. “I was born and raised in Provo,” said George. “I met my future wife in junior high school, was a proud Bulldog at Provo High, and received my degrees from BYU. I even bought the house I grew up in from my parents.”

After college, George’s career took him all over the world, including New York, Beijing, and Hong Kong. Finally, after living and working in North Carolina, George and his wife were ready to move back to Utah Valley to retire. “By that time, my kids were living in my house,” George said. “So we needed to find a new home. I just didn’t know we’d find one so fast.” After only three days of searching, the Wests found a house that had just arrived on the market… a house that was perfect for them.

George needed help and he needed it fast. Fortunately, he knew that UCCU had Home Buying Experts at work in every branch. “I just picked the closest branch, in Pleasant Grove, and walked in,” he said. “Actually, the branch was already closed. Fortunately, Brandon Searle, one of UCCU’s home buying experts working in Pleasant Grove, opened the door and let me in.  He didn’t mind staying after hours, just to help me.”

From there, Brandon began the process of helping the Wests into their home. “Brandon was wonderful,” George recalls. “He was very knowledgeable, not only with mortgages but with the whole buying process. He even gave us guidance that helped us save thousands of dollars. I would never have saved all of that money otherwise.”

For many, the home-buying process can be filled with obstacles, and Brandon helped the Wests navigate easily through them all. “We had to deal with our bank in North Carolina and Brandon made that so easy,” said George. “In the case of this home, there were also issues with the city and non-standard documentation needs, and Brandon took care of everything. He went out of his way to make it a smooth process for us. We’ve now closed on our home and we’re very, very happy.”

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