Epsilon, a large marketing firm, recently announced that an unauthorized person outside its company accessed files that included e-mail addresses of some of its customers. Epsilon has indicated that the files that were accessed did not include any customer financial information, but they are actively investigating to confirm this. So far, Citi, Chase, U.S. Bank, Capitol One, Barclays Bank of Delaware, Verizon, Walgreens, Visa, Kroger, Marriott International, Ritz-Carlton Rewards, Brookstone, New York & Co., TiVo, HSN and L.L. Bean are among the confirmed entities to be hit by what some observers say could be one of the biggest data breaches to date.
Although Utah Community Credit Union does not utilize this marketing firm, we felt that it was important to let our members know about this security breach and to remind members that Utah Community Credit Union will never ask for personal information or credentials in an email.
Don’t Respond To Emails Requesting Your Personal Information
Many businesses use email to communicate with customers. Online banking and shopping are safe. But remember that UCCU will never ask you to provide personal information such as account numbers, passwords or your Social Security number via email.
This is important to remember because you may occasionally receive “official looking” emails from people posing as legitimate organizations, asking you for your personal information – this is illegal; it’s called “phishing”.
Don’t fall for scare tactics in emails that threaten things like ‘if you don’t respond immediately, we will close your account’ – if you receive an email that you’re not sure about, forward it to firstname.lastname@example.org or contact UCCU.
You should look at your account details regularly to make sure you don’t have any unauthorized transactions. This can be made easier by using the credit union’s electronic banking technology to monitor your account, like checking your statements and paying bills online, as well as setting up alerts with UCCU’s Text Message Banking or Email Alerts services. These services enable you to receive real-time notification when your balance goes below a predetermined amount or if you have a transaction come out above a certain value. It’s also a good idea to check your credit report annually for any activity you didn’t initiate. For information on how you can obtain a free annual credit report, visit www.annualcreditreport.com
UCCU is a Leader in Security.
Protecting your privacy, security and personal information is our top priority. Utah Community Credit Union employs best of breed technology with multiple layers of security to protect your information and your finances because we understand the importance of security when managing your finances online. We use the most advanced security methods available to ensure your personal and account information is for your eyes only.
Internally, UCCU has implemented strict policies and procedures to safeguard your personal information and keep it confidential. Remember, if you receive an email or phone call that you’re not sure about, forward the information about it to email@example.com or contact UCCU.