Several high-profile data breaches have occurred in the last twelve months impacting millions of consumers. Awareness is key to staying safe, coupled with understanding what the thieves are after. While UCCU’s data was not compromised, members who used their UCCU debit or credit card at retailers who were compromised may be at risk – but UCCU is here to help.
So what is being stolen and how is it being used?
In point of sale (POS) breaches like The Home Depot, thieves are stealing credit card numbers by targeting the POS terminals at the stores with a virus. Those numbers are most useful to thieves (and most harmful to you) in the geographical area near where you live. They can take those numbers, attach them to magnetic strips on different cards, and use them in brick & mortar stores.
It’s more difficult for stolen credit card information to be used online because of common authentication procedures that require expiration dates, billing zip codes and card verification values (cvv). Still, fraud through online purchases is possible. This makes it important to keep tabs on your monthly card statements, because the threats are still out there. UCCU’s Personal Branch and Mobile Banking services give you instant access to review your history and balances. If you notice anything suspicious or unauthorized UCCU can quickly assist you in replacing your card and getting your money back.
If my credit card information is stolen, is my identity next?
Identity thieves need more than card numbers to launch significant fraud. Information like your date of birth, social security number and more. That’s not information typically shared during a POS transaction.
Stay alert. The law is on your side, so use your protection. Anti-fraud laws protect you from being responsible for purchases you didn’t make. UCCU is constantly working for you to track fraudulent purchases. It is also important that you stay alert by monitoring your account and statements. Thieves are known to hold on to stolen credit card data for months before they use it. Report strange or fraudulent activity as soon as you notice it and UCCU will help you get your money back.
Credit card data breaches target the POS terminals in stores. While stores do encrypt and transfer that data, there remain small opportunities for thieves to get your information. Businesses and credit card companies are constantly working to mitigate these risks, but change takes time.
No matter where you shop (even online), you can feel confident using your Utah Community Credit Union Visa® check or credit card because we’re always working to keep you safe – with multiple layers of security.
UCCU’s Security Layers:
- Card Data Mismatch
- Several security values are checked before a transaction is authorized.
- Fraud Prevention Tools
- The 3-Digit Security Code on the back of your card provides Internet and phone security by helping verify that you’re in possession of your card.
- With Verified by Visa, your identity is confirmed through a personal password while shopping at participating online merchants.
- Real-Time Fraud Detection
Using best-in-class solutions for Real-Time Fraud Monitoring, we screen your account 24/7 to detect suspicious card activity outside your normal pattern. If something seems abnormal, you will receive a phone call to let you know.
We’re Here For You
Our protection means you don’t pay for unauthorized use of your credit or debit card. If you have any questions or are concerned about your account please call us at 800-453-8188 or send an email to firstname.lastname@example.org.
UCCU takes security seriously and recommends that members enroll through UCCU for LifeLock’s identity monitoring and protection services.
LifeLock’s comprehensive identity theft solutions are backed by award-winning support, and sophisticated technology and monitoring. So while you’re busy connecting with friends, shopping, sharing photos and searching the web, LifeLock® and UCCU are busy scanning data for identity theft threats. Enroll now to take advantage of your 10% UCCU member discount: Visit your local branch or call 1-800-453-8188.