A Special Thanks and Welcoming to the Board of Directors

We would like to give a special thanks to Wayne Hansen for his many years of service as a UCCU Board Member. Wayne’s leadership will surely be missed.  We wish Wayne and his wife Marsha a fabulous retirement.  We will miss you Wayne!

At this time we would also like to welcome Brent Bingham as our newest member of the Board of Directors.

Wayne Hansen Biography

Wayne Hansen retired from BYU in 2001 after more than 39 years of service. He spent his BYU career in Human Resources, where he was acquainted with the entire campus. He was directly involved in job placement, employment, compensation services and benefits. He has also been involved with several local, state and national professional associations.

He currently works part-time for a local small business and for a large automobile dealer in Salt Lake City. He has been a member of the credit union for over 45 years and a member of the Board of Directors for 17 years. He has enjoyed his relationship with the credit union and hopes to continue to serve the credit union and its members.

Brent Bingham Biography

Brent Bingham currently serves as Vice President of Sales for Winder Farms.  Prior to this position he was the Founder and CEO of Eclipse Marketing for 17 years, taking the company from a start-up in 1991 to a two-time Inc. 500 company. Brent was one of the original founding members of the Utah Chapter of the Young Entrepreneur’s Organization and served as its first president for two years. He also currently serves on the Board of Directors for the Make a Wish Foundation.

Brent graduated from BYU with a degree in Humanities in 1990 and has been a member of UCCU since 1988.

His specialties are in sales, marketing and new product development with over 20 years of experience leading and directing high performance individuals and teams. “As a member of the Board, I would give creative input based on my experience as an entrepreneur as well as a long-time member of the credit union to help further the mission and continued success of our institution.”

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UCCU Announces New Statement Designs

Utah Community Credit Union is excited to announce that we have redesigned the monthly, quarterly and visa statements that members receive.

After researching industry best practices and incorporating member feedback, we have developed new Monthly and Visa statement designs. The fresh designs provide new tools and come with a cleaner, more modern look and feel. Our hope is that these enhancements will provide a statement that is easier to use, making them a valuable account management resource.

Please take a moment to review your statement when it arrives. If you have any questions or concerns please give us a call at (801) 223-8188 or toll free at (800) 453-8188. Representatives are available Monday through Friday from 9:00 am to 5:30 pm Mountain Time. You may also send us an email to feedback@uccu.com

At Utah Community Credit Union we work hard to offer you and your family valuable financial services. Our sole purpose for existing is to help you successfully manage your financial affairs. Thank you for putting your trust in us – we commit ourselves to maintaining it!

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August Member Story

The number of people living with multiple sclerosis increases every hour of every day. This astonishing rate is not going to diminish, nor will it stop, until we’ve found a cure. Research is advancing rapidly, but the world can still only offer disease management drugs and therapies.

Five Years ago UCCU formed a team of cyclists and has partnered with Bike MS to support their annual “Harmon’s Best Dam Bike Ride”.  We know that riding 175 miles is nowhere near as difficult as confronting a lifetime with multiple sclerosis, but it’s our way to show our support and hope that one day there will be a cure.

UCCU cyclists have been able to raise over $6,500 through this exciting event. The effort has motivated many UCCU employees, family members and friends to continue show their support to this grand cause. Below is a short description of this year’s effort from two of our cyclist.

“Crossing the finish line might have been our final effort but it definitely was not our favorite. This experience was one of a kind. When we heard about the ride in January, we were excited to put forth the effort in preparation to participate.  Although the weather didn’t cooperate during the spring we found time to get our bikes ready (which included a few purchases) and begin building up our endurance. We all buckled down and really started training near the end of April, and boy were we glad we did.

Raising money for the ride was enjoyable because we were able to include our members.  We held a bake sale, which was very successful thanks to many UCCU employees who donated baked goods.

The night before the race, all riders from team UCCU met up for a dinner. We loaded ourselves with all the carbs we could manage to prepare ourselves for what was in store for us the next day. We camped at the Cache Valley Fair Grounds and woke up bright and early for the race. It was incredible to see how many bicyclists there were. It was very exciting to meet all of the different teams that support Multiple Sclerosis.

There were three different distances that you could ride: 40 miles, 75 miles, and the grueling 100 miles. Our team rode each of those lengths. We are so grateful for the support from our members to help us raise money so we could have this experience. There are so many memories that we will take from it.”

For more information on Bike MS visit their webpage at: bikeutu.nationalmssociety.org

Story  by:

Brandon Pearson

Branch Manager

UCCU Riverwoods Branch

and

Karlee Criddle

Member Service Representative / Loans

UCCU Riverwoods Branch

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Keeping your Finances in Line, Online

Stay on top of your money with online banking.

A lot can be learned from the economic challenges of the past couple of years. One major lesson involves the importance of finding better and smarter ways to manage your money. UCCU offers a free and easy-to-use tool that makes doing that simple and convenient: Online Banking. With this service, you can bring all of your account information right to you, 24 hours a day, seven days a week through any computer with Internet access. It’s the easiest and most convenient way to stay on top of your money.

With Online Banking, your account information is at your fingertips. Wondering how much money you have in your account, or if a check has cleared? By using Online Banking you can access that information and more. You can track exactly where your money is, and just where it is going, with the click of your mouse.

With Online Banking you can:

  • All of these features add up to help you gain more control of your money. You’ll avoid paying unnecessary fees and find new ways to save.

You can pay your bills easily and efficiently with just a few clicks of the mouse. Why make a special trip to the post office to pay your bills? With Online Banking and Bill Pay, you can pay just about anyone from the convenience of your desktop, saving you valuable time and money.

With Online Bill Pay you can:

  • Schedule recurring payments, such as your rent or mortgage, to occur automatically. It’s the easiest, most convenient way to ensure your bills get paid on time and keep from paying costly late fees.
  • Track payments by payee for easy tax reporting.  Consult your tax advisor for further information.
  • Save money on stamps. It’s a less expensive and greener way to pay your bills.

You can automatically save more easily – literally!  Are you saving enough money?  Experts recommend that you have at least 6 months of living expenses in the bank. Online Banking makes it easy for you to build savings. Set up automatic transfers to move money from your checking account to your savings account on a regular basis. It’s a simple way to build your savings without any hassle.

Who has time to go to their financial institution?  Bank securely online based on your schedule. With Online Banking and Bill Pay, you’ll control your money on your time. And because it uses the highest level of encryption available, you can be confident that your account information is secure.

For more information on all the benefits of UCCU’s Online Banking and Bill Pay, visit us online at UCCU’s eServices.

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Financial Aid Myths and Misconceptions

Separating fact from fiction

If you have a teenager preparing to go to college, you know there are many steps along the way: choosing, applying to and visiting colleges, and taking standardized tests and preparatory classes. Then there is the financial end of the equation and all the requisite paperwork and head-scratching that is part of the process. This is a very important step and not to be overlooked. There’s some good information out there, but there are also a lot of myths and misconceptions to contend with. Here are a few that you’d do well to consider:

Six common financial aid myths and misconceptions:

Myth: “Financial aid is not a loan.”

Fact: Some people believe that all financial aid is “free” money. That is just not true. In fact, most financial aid packages are a combination of grants that you aren’t required to pay back and loans that must be repaid. Financial aid loans provide other benefits, including lower interest rates that can be deferred during your child’s college years.

Myth: “My family earns too much money.”

Fact: Even if you and your spouse earn good salaries, you may still qualify for financial aid. Your family doesn’t necessarily need to be struggling financially in order to be eligible. The criteria to receive financial aid include how much your family can contribute financially, whether you have a single-parent household, the total number of family members in college, whether your household has dual incomes and the college’s price tag.

Myth: “Only students with excellent grades get aid.”

Fact: Yes, academic achievers may have a better chance of receiving scholarships based on merit, but most financial aid – and all government aid – is based on need, not merit. As long as your child’s grades are satisfactory, he or she is as eligible for federal student aid as is an honor roll student.

Myth: “My daughter wants to go to college part time, so she won’t be eligible for financial aid.”

Fact: The good news is that even students who choose to go to college part time are eligible for financial aid. In fact, in 2009, the federal government announced a $12 billion grant to community colleges, which may provide the most opportunities for part-time education. Talk to the college’s financial aid office for more details concerning your part-time student’s eligibility.

Myth: “We can apply for aid close to or on the application deadline.”

Fact: It’s never a good idea to wait until the deadline to apply. College financial aid and grants get used up fairly quickly, so submit your child’s application as early as possible. You’ll receive the financial aid package sooner, too.

Myth: “Millions of dollars in scholarship money go unclaimed each year.”

Fact: This myth is perpetuated by professional scholarship search services, many of which are scams. The reality is that the government offers 70 percent of all financial aid, and the balance is a combination of college, private and state aid. However, there are still good scholarships available. Search for free at www.scholarships.com and www.fastweb.com or even at your local library, college financial aid offices and especially your teen’s high school guidance office. Your workplace may offer some kind of a scholarship for the children of employees, and clubs or associations you belong to may offer scholarships as well.

Sorting through some of the common myths and misconceptions of the financial aid process is important so that you can obtain the most financial assistance for your teen’s higher education. Sharing this information with family and friends might also help others who may be confused regarding this issue. If you need further financial help, feel free to visit us at any of eighteen UCCU branch locations where one of our Member Service Representatives can assist you regarding college loans and more.

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Protect the Ones You Love

While you cannot always ensure what the future holds for the ones you love, you can help ensure their future is protected.  Having sufficient life insurance and the right financial instruments in place can help protect their dreams for the future-and give you and them the peace of mind to look ahead with confidence.

And if you already have life insurance, remember that your insurance needs can change as you approach significant life events, such as:

  • Marriage
  • A new home or business purchase
  • A new baby or adoption
  • Children moving out of the house or going to college
  • Retirement

As exciting as it is to think about the futures of those you love, it can be a little daunting to think about putting together the right mix of insurance and financial products to protect them.  Utah Community Investment Services would be happy to help, and put their knowledge and experience to work for you.  Together, you will assess your needs and concerns, discuss your options, and then decide on a practical solution that meets your budget.  They will make sure you understand the program they put together, and can help you adjust it should any events like those above prompt changes in your coverage.

Call Lori Pine today at 801.223.7504 to schedule an appointment with Curt Willardson, Dave Palmer or Dan Palmer.  Together they can help give you an even brighter view of the future.

Lori M. Pine

Office Manager

Utah Community Investment Services

Curtis Willardson, CFP, CLU and Dan Palmer are registered representatives offering securities and investment advisory services through Financial Network Investment Corporation, member SIPC. David Palmer is a registered representatives offering securities through Financial Network Investment Corporation, member SIPC.  Utah Community Investment Services, Utah Community Credit Union and Financial Network are independent companies.  Registered address: 188 W. River Park Drive, Provo, UT 84604.

Investments are not deposits; not NCUSIF insured; and not insured by any federal government agency.  No credit union guarantee.  May lose value.

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Utah Community Credit Union Brings Financial Advantages Home With Smart Decisions Initiative

-New Initiative Helps Avoid Banking Woes; Resume Financial Control by making smart decisions

In a time when healthcare, gas prices, employment woes and government spending leaves Americans feeling out-of-control, Utah Community Credit Union (UCCU) is bringing it back. As policies and fees become increasingly unbearable and the pain of banking’s instability grows, UCCU is embarking on an aggressive campaign to show how working with a progressive credit union—and with UCCU’s programs in particular—brings cost advantages, eliminates fees and hassles, and brings financial control back to the customer and to the credit union’s members.

“Where financial services are concerned, Utah Community Credit Union is a refuge where members are in control,” said Brad Norton, UCCU SVP of Marketing. “Utah Community Credit Union is owned and operated by its members and together we serve each other and our community, not stockholders.   When people understand this fundamental difference, joining Utah Community Credit Union becomes a smart and easy decision.”

In addition to the personal touch and local management and financial foundation, UCCU offers its members the following advantages over a traditional bank:

–       Interest Rates- The interest rates you pay on loans and credit cards are lower at Utah Community Credit Union.

–       Savings Rates- The interest rates you receive on savings are normally higher, since UCCU is locally managed and efficiently run. The money the credit union saves comes back to its membership—you.

–       No minimum deposits or limits on the number of monthly transactions required to avoid extra fees.

–       Additional Fees- UCCU is able to reduce or entirely eliminate the changing landscape of miscellaneous fees in the areas where bank policies are perpetually increasing and changing for items such as ATM access, lack of activity fees, overdraft fees, overdraft transfers, etc.

About UCCU

Utah Community Credit Union is your dependable community partner, pairing unmatched personal support with a broad suite of innovative financial services that are available live or through our online interface anywhere and anytime.  For more information, visit www.uccu.com , follow us on Facebook here or call us at 800-453-8188.

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PR Contacts:

Cheryl Conner or Randy Scott

Snapp Conner PR

801 994-9625

Cheryl@snappconner.com or randy@snappconner.com

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President's Message July 2011

Thanks for Voting

We appreciate all members who took the unique opportunity to exercise their right to vote and elect members of the Credit Union board. All candidates had excellent experience and resume’s replete with qualifications for the board. We appreciate the candidates who have expressed their willingness to serve as volunteers. Our board is comprised of respected business and community leaders. Those elected this year will continue to contribute to the growth, safety, and success of the credit union. Congratulations to those elected during this year’s annual meeting and election! I can personally recommend them as leaders whose service will benefit the credit union and all credit union members. As you continue to elect such remarkable people to the board, you can expect the credit union to remain strong and financially sound – even during these tough economic times.

Thanks for Participating

As a member, you get the most out of your membership by taking full advantage of all the credit union’s services and products. In our efforts to be your trusted financial partner, we work hard to offer you and your family a full array of valuable financial services. Our trained and professional staff is eager to serve you and help you make the most of your credit union membership.  As a not-for-profit financial institution, our sole purpose for existing is to help you successfully manage your financial affairs. You can expect to earn more and pay less as a member of Utah Community Credit Union. Thank you for your trust – we commit ourselves to working hard to maintain it and serve you and your family for many years to come!

Jeff Sermon

President/CEO

Utah Community Credit Union

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President’s Message July 2011

Thanks for Voting

We appreciate all members who took the unique opportunity to exercise their right to vote and elect members of the Credit Union board. All candidates had excellent experience and resume’s replete with qualifications for the board. We appreciate the candidates who have expressed their willingness to serve as volunteers. Our board is comprised of respected business and community leaders. Those elected this year will continue to contribute to the growth, safety, and success of the credit union. Congratulations to those elected during this year’s annual meeting and election! I can personally recommend them as leaders whose service will benefit the credit union and all credit union members. As you continue to elect such remarkable people to the board, you can expect the credit union to remain strong and financially sound – even during these tough economic times.

Thanks for Participating

As a member, you get the most out of your membership by taking full advantage of all the credit union’s services and products. In our efforts to be your trusted financial partner, we work hard to offer you and your family a full array of valuable financial services. Our trained and professional staff is eager to serve you and help you make the most of your credit union membership.  As a not-for-profit financial institution, our sole purpose for existing is to help you successfully manage your financial affairs. You can expect to earn more and pay less as a member of Utah Community Credit Union. Thank you for your trust – we commit ourselves to working hard to maintain it and serve you and your family for many years to come!

Jeff Sermon

President/CEO

Utah Community Credit Union

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2011 Chairman's Annual Report

Being a member of the UCCU Board of Directors since 1989 has given me several decades of perspective on the present state of our credit union. Back in 1989, UCCU was much smaller with only two branch offices – one located near the BYU Stadium and the other located near the University Mall in Orem. Although the credit union was a much smaller organization, it was nevertheless firmly rooted in the historic credit union philosophy of “people helping people.” Since its modest beginnings at BYU in 1955 with an initial capitalization of $35, UCCU has been built on traditional Utah values of outstanding service, respect for others, and fiscal responsibility. Most importantly, all of the credit union’s decisions have been driven by the core values of operating in the best interests of its member owners and helping them reach their financial goals.

Since 1989, a lot of things in the broader world we live in have changed. Among the most dramatic of these changes is how technology has impacted our lives. Also, we seldom give a thought to our old Cold War ideological adversaries in Russia, or to Japan, our 1980’s economic challenger. Today our concerns are rightly focused on slow economic growth, high unemployment and whether to modify government programs like Social Security and Medicare in the age of an unsustainable national debt, currently over 14 trillion dollars, and growing. This debt takes over 40% of our national revenues just to pay the interest.

While these national trends, economic and otherwise, certainly impact our credit union, UCCU’s unwavering commitment to its founding principles has enabled it to continue to thrive in the hostile financial services environment of the last three years. While many of our peer credit unions have experienced negative growth, UCCU has continued on its steady upward path of growth. For example, in 2010 we grew capital 5.25% (the state average was 3.67%), our membership grew 3.62% (the state average was 3.34%), and our assets grew 4.75% (the state average was 4.09%). UCCU was able to achieve these positive results because it continues to reflect the standards and values of its members who embrace principles of hard work and thrift in both prosperous and challenging economic times.

Moreover, UCCU has been relentless in continuing to improve its product line and member services. In 2010, we streamlined our online mortgage pre-approval process to 20 minutes and made over 1200 long-term mortgages. We also expanded our partnership with UVU, “land banked” property on Freedom Boulevard in Provo and near Thanksgiving Point in Lehi for future branches, and added more member insurance benefit offerings. All of these improvements are designed not for profit, but to better serve our members.

As we look forward to the future, we can realistically anticipate that our current challenging economic times may continue, perhaps for a long time. Nevertheless, we have confidence in a bright future for our credit union and our members as we hold fast to correct economic and moral principles. We will not change our basic credit union philosophy of service that has defined us now for over 55 years. Our members will continue to use good judgment and thrift in ordering their financial affairs. Our excellent management team will continue to innovate and lead. Our strategic plan to build alliances, to provide convenient branches, to use the best available technology, and to leverage the capabilities of our highly trained personnel will continue to improve our already enviable position as being the best credit union in our market and our member’s first choice for financial services and information.

In short, UCCU is sound and its future promising. It has been a high honor and privilege for me this past year to serve as chair alongside our dedicated volunteer board, supervisory committee, and management in moving forward the important work of this great member owned financial cooperative.

Michael Orme, Chair

Board of Directors

Utah Community Credit Union

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